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DCTA Launches Voucher Program in Collin County

The Denton County Transportation Authority (DCTA), Lewisville, TX, recently introduced taxi voucher service in neighboring Collin County under an agreement with the city of McKinney, county seat of Collin County, and the McKinney Urban Transit District (MUTD).

Through the one-year agreement with renewal options, DCTA provides public transit services for eligible residents for trips within Collin County through a subsidized taxi voucher program for participating cities served by MUTD. For customers whose mobility devices cannot be accommodated through this program, DCTA will directly provide demand-response service.

“We’re excited to partner with the city of McKinney and McKinney Urban Transit District for the launch of Collin County Transit,” said DCTA President Jim Cline. “Our goal is for this new service to be an efficient mobility solution for residents who need transportation to medical appointments, work and everyday destinations.”

DCTA’s contractor operates and manages the taxi voucher program, which is available weekdays from 6 a.m. to 6 p.m. The service operates with a variety of taxis, including wheelchair-accessible vehicles.

The one-way taxi fare is based on the origin and destination requested by the customer. Customers pay the fare using a pre-issued taxi debit card that they can load up to $100 in $5 increments. The city and MUTD will match the customer contribution three-to-one for a total value of up to $400 maximum per month.
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